Event Cover Image
Event Image
Join us for a lively BA Book Club session with Fabricio Laguna, author of Please Hold: The Power of Outcome‑Driven Thinking. In this conversation, we’ll explore what outcome‑driven thinking really means, why it matters for today’s Business Analysts (but not restricted to individuals with this job title!), and how it can sharpen prioritisation, decision‑making, and stakeholder engagement. Fabricio will share practical techniques from the book, discuss how purpose and mindset shape effective analysis, and offer ways to help teams adopt this approach. The session includes an open Q&A and clear takeaways you can apply immediately in your work.

(Virtual session) BA Book Club: In Conversation with Fabricio Laguna, author of "Please Hold: The Power of Outcome‑Driven Thinking"

Join us for a special BA Book Club session as we welcome Fabricio Laguna, author of Please Hold: The Power of Outcome‑Driven Thinking, for an engaging conversation about how outcome‑driven thinking can transform the way Business Analysts create value, and how professionals in any role can apply the same mindset to drive clearer decisions, better collaboration, and more meaningful results.
 
Practitioners of all experience levels who want to connect the book’s practical techniques to their real-world challenges are welcome to join us. 
 

Discussion topics:

  • Why Fabricio wrote the book and why outcome‑driven thinking matters now

  • BA thinking as a universal capability, not limited to job titles

  • What outcome‑driven thinking looks like in practice and how it helps cut through noise, reduce rework, and improve stakeholder alignment

  • Examples from the book that reflect real BA challenges

  • Purpose, motivation, and attitude at work, and how they shape effective analysis and collaboration

  • Practical techniques BAs can apply immediately

  • How to help non‑BA colleagues adopt outcome‑driven thinking

Key Takeaways from this session:

  • A clearer understanding of outcome‑driven thinking and its value

  • Practical tools to strengthen prioritisation, decision‑making, and stakeholder engagement

  • Ways to embed outcome‑driven thinking across teams and change initiatives

  • Inspiration for applying the book’s ideas in day‑to‑day BA work and beyond

 

About the speaker

Fabricio Laguna

 
Fabricio Laguna is a seasoned business consultant, instructor, and speaker with over 25 years of experience, currently serving as Senior Advisor to the President and CEO at IIBA, where he helps shape high‑quality business analysis content. As founder and partner of Gigante Consultoria, he has worked across industries delivering consulting and training in business analysis, project management, and systems analysis. He holds CBAP, PMP, AAC, and CPOA certifications, and is also an author, YouTuber, and online educator. A former president of the IIBA Brazil Chapter, Fabricio is a frequent international speaker and contributor to global publications and events.
Organizers

A

Adriana Silva
communitylondon-e@uk.iiba.org

C

Christina Tan
president@uk.iiba.org