Most organisations are rushing to automate processes and experiment with AI agents, but many do not understand the information flows those automations will depend on or replace.

Critical, confidential and operational information moves through enterprise systems, SaaS tools, spreadsheets, emails, shared drives, conversations, manual workarounds and paper. Very few organisations have a clear view of what information exists, where it moves, who handles it, or the human judgement and effort required to produce it.

This session introduces a practical mapping technique for understanding information flows across people, paper and systems. Once mapped, these flows can be analysed for confidentiality, integrity, availability, legacy exposure, fragile handovers, unclear ownership and operational risk.

The same model also helps identify strong candidates for workflow automation, software automation or AI agents. More importantly, it supports agent governance by showing what information agents would access, change, decide from or act upon, and where human control still matters.

Who is this session for

This is a development session for business analysts, managers, information architects and anyone responsible for information governance and automation or AI implementation.

What you will gain from attending the session

You will leave with a lightweight technique you can apply immediately to reduce blind spots, manage risk, and uncover automation and AI opportunities.

Investment