Missed Karthik Ravichandran's session? The recording is now available on the IIBA UK YouTube channel.
Using the playful metaphor of Snakes and Ladders, Karthik shares a practical approach to the unpredictable setbacks and breakthroughs of stakeholder engagement — covering empathy-led communication, reflective journaling, AI-assisted insights, and knowing when to escalate. The result: shorter "snakes," longer "ladders," and stakeholders guided toward shared success.
💬 Got a follow-up question for Karthik? Connect with him directly on LinkedIn.